Last Updated: [23 August 2025]

Privacy Commitment

Duja Jewetry respects your privacy and is committed to protecting your personal data in compliance with applicable laws. We collect only necessary information to process orders and improve your shopping experience, keeping all data confidential and secure.

Information We Collect About You and How We Collect It

Duja Jewelry is committed to protecting your personal information in accordance with Bahrain’s Personal Data Protection Law and Anti-Money Laundering regulations. We collect and process your data solely for legitimate business purposes, including processing your orders, preventing fraudulent activity, and meeting our legal obligations under Bahraini law.

To comply with Bahrain’s financial regulations and anti-money laundering requirements, we may request government-issued identification for certain transactions. Accepted forms of identification include valid passports and/or national ID cards for GCC citizens. ALl identification documents are securely processed through approved verification systems and cross-checked against official databases as required by the Central Bank of Bahrain.

We implement robust security measures to protect your information, including advanced encryption protocols and restricted access controls. Your data may be shared with Bahraini regulatory authorities when legally mandated, but will never be disclosed to third parties for marketing purposes without your explicit consent.

You maintain certain rights regarding your personal information under Bahraini law, including the ability to access, correct, or request details about how your data is processed. For any privacy-related inquiries or to exercise these rights, please contact our Compliance Officer at the provided contact details.

This policy is regularly reviewed to ensure ongoing compliance with evolving regulations in the Kingdom of Bahrain. Significant changes will be communicated through our official channels, and we maintain archived records as required by Bahraini authorities.

For specific questions regarding anti-money laundering procedures or to submit required identification documents, please contact our dedicated AML compliance team at the email address provided. We respond to all legitimate inquiries within the timeframe mandated by Bahraini regulations.

Information You Provide to Us

When you interact with our Website, we collect information that you voluntarily provide

• Account Registration & Forms: When you create an account, subscribe to services, or complete forms (e.g., contest entries or customer service requests).
• Purchases: Payment details, shipping addresses, and order history when you buy products online or by phone.
• Communications: Emails, chat logs, or survey responses you submit.
• User Contributions: Content you post publicly (e.g., reviews). Note: Public posts are shared at your own risk.

For high-value transactions, we may request government-issued ID to comply with Bahraini AML laws.

Automatic Data Collection

We use cookies and tracking technologies to collect:

• Device/Browser Data: IP address, operating system, and browser type.
• Usage Patterns: Pages visited, time spent, and navigation paths.
• Preferences: To personalize your experience (e.g., saved cart items).

Technologies Used:

• Cookies: Essential for site functionality (manage via browser settings).
• Web Beacons: Track engagement with emails/webpages.
• Analytics Tools: Microsoft Clarity analyzes behavior to improve our services.

How We Use Your Information

Your data helps us:

• Process orders and deliver products.
• Verify identity for AML compliance.
• Improve Website functionality and user experience.
• Send service updates and marketing (with consent).
• Prevent fraud and meet legal obligations.

Data Sharing

We may disclose information to:

• Service Providers: Payment processors, shipping carriers.
• Authorities: Bahraini regulators (e.g., Central Bank) for legal compliance.
• Business Transfers: In mergers/acquisitions (under confidentiality).

We never sell your data to third-party advertisers.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us on:

Duja@dujajewelry.com